Privacy Policy

This Privacy Policy describes how TradeSphere Global ("TradeSphere Global", "we", "us", or "our") collects, uses, stores, processes, discloses, and protects information collected through the website located at www.tradesphereglobal.org, any associated mobile applications, and related products and services (collectively referred to as the "Platform"). This Privacy Policy forms an electronic record under applicable laws and governs your use of the Platform. By accessing, browsing, registering on, or using the Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should refrain from using the Platform. TradeSphere Global is committed to respecting the privacy of its users and protecting personal information entrusted to it. We recognize the importance of maintaining the confidentiality, integrity, and security of personal information and are committed to handling such information responsibly and in accordance with applicable laws.

TradeSphere Global is a digital business and trade networking platform designed to facilitate commercial interactions among businesses, manufacturers, exporters, importers, buyers, suppliers, service providers, industry professionals, and other commercial stakeholders across various sectors and jurisdictions. The Platform may provide access to business networking opportunities, trade intelligence, supplier discovery, business profiles, communication facilities, industry information, market insights, and other tools intended to assist users in expanding their commercial activities and professional relationships.

This Privacy Policy applies to all information collected through the Platform and governs the collection, use, disclosure, storage, and transfer of such information. The Policy has been prepared in accordance with applicable laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and, where applicable, international privacy and data protection regulations including the General Data Protection Regulation (GDPR). By providing information through the Platform, you consent to the practices described in this Privacy Policy.

The information we collect depends on the nature of your interaction with the Platform and the services you choose to access. When you create an account, communicate with us, use our services, or participate in activities available on the Platform, we may collect personal information such as your name, email address, contact number, designation, company name, business address, profile photograph, country of operation, and other information necessary to create and maintain your account. Where the Platform is used for commercial or trade-related activities, we may also collect business information including company registration details, tax registration information, import-export codes, industry classifications, product and service information, trade certifications, business references, and other information voluntarily provided by you or your organization.

We may further collect records of communications exchanged through the Platform, customer support requests, feedback submitted by users, responses to surveys, webinar registrations, participation in networking events, and information shared in connection with business inquiries. In addition, certain technical information is collected automatically whenever you access the Platform. Such information may include your IP address, browser type, operating system, device identifiers, access times, pages viewed, session information, geographic location derived from technical data, and other usage-related information that helps us understand how users interact with the Platform. If any paid products, subscriptions, or premium services are offered, we may collect billing and transaction-related information necessary to process payments and maintain transaction records. However, complete payment card credentials are generally processed by authorized payment service providers and are not stored by TradeSphere Global.

The information collected through the Platform is used to provide, improve, maintain, and secure our services. We use personal and business information to create and manage user accounts, verify user identities, facilitate communication between users, provide customer support, respond to inquiries, process subscriptions, deliver requested services, and maintain the overall functionality of the Platform. Information may also be used to improve user experience by personalizing content, displaying relevant business opportunities, facilitating networking activities, enhancing Platform performance, conducting internal research and analytics, and developing new services and features. Where permissible under applicable law, we may use contact information to send important updates relating to accounts, security alerts, service announcements, newsletters, promotional communications, marketing content, event invitations, and information relating to products and services that may be of interest to users. Users may opt out of marketing communications at any time by following the unsubscribe instructions included in such communications or by contacting us directly. We may also use collected information to detect fraud, investigate suspicious activities, protect the rights and interests of TradeSphere Global and its users, enforce our legal agreements, and comply with applicable legal and regulatory obligations.

Where required under applicable law, TradeSphere Global processes personal information on the basis of user consent, the performance of a contract, compliance with legal obligations, or legitimate business interests. Processing may be necessary to provide access to Platform features, maintain user accounts, facilitate commercial interactions, improve services, prevent misuse of the Platform, address technical issues, and ensure the security and integrity of our systems. Where consent forms the basis of processing, users may withdraw such consent at any time by contacting us. Withdrawal of consent may affect our ability to provide certain services or functionality.

The Platform uses cookies and similar technologies to improve functionality, enhance user experience, analyze traffic patterns, remember user preferences, and support security measures. Cookies are small text files stored on a user's device that help the Platform recognize returning visitors and provide a more personalized experience. Certain cookies are necessary for the operation of the Platform, while others help us understand how visitors interact with the Platform and how our services can be improved. Users may modify their browser settings to reject or delete cookies. However, disabling cookies may affect the availability or performance of certain Platform features.

TradeSphere Global does not sell personal information to third parties. However, information may be shared with service providers, consultants, technology partners, payment processors, hosting providers, analytics providers, customer support vendors, and other third parties who assist us in operating the Platform and delivering services. Such parties are permitted to access information only to the extent necessary to perform their services and are expected to maintain appropriate confidentiality and security measures. Because TradeSphere Global functions as a business networking and trade platform, certain business profile information may be displayed to other users in order to facilitate commercial engagement, networking opportunities, supplier discovery, lead generation, trade collaboration, and other Platform objectives. Users should exercise appropriate judgment when choosing what information they make publicly available through their profiles or business listings. Information may also be disclosed when required by applicable law, regulation, court order, legal process, governmental authority, regulatory agency, or law enforcement agency. Such disclosures may be made where we reasonably believe they are necessary to protect legal rights, investigate unlawful activities, prevent fraud, maintain Platform security, or comply with legal obligations. In the event of a merger, acquisition, restructuring, sale of assets, financing transaction, or similar corporate event, user information may be transferred as part of the relevant business transaction, subject to applicable legal requirements.

As TradeSphere Global serves users across multiple jurisdictions, information may be processed, stored, transmitted, or accessed in countries outside the user's country of residence. By using the Platform and providing information to TradeSphere Global, users acknowledge and consent to such transfers where permitted by applicable law. We take reasonable steps to ensure that information transferred internationally remains protected through appropriate contractual, organizational, and technical safeguards.

TradeSphere Global retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including the provision of services, maintenance of user accounts, compliance with legal obligations, dispute resolution, enforcement of agreements, and protection of legitimate business interests. When information is no longer required, we may securely delete, anonymize, archive, or otherwise dispose of such information in accordance with applicable laws and internal retention policies.

We implement reasonable technical, physical, and organizational safeguards to protect information against unauthorized access, misuse, disclosure, alteration, loss, or destruction. These measures may include secure servers, encryption technologies, access controls, authentication mechanisms, network monitoring systems, firewalls, employee confidentiality obligations, and periodic security reviews. While we strive to use commercially reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure. Consequently, TradeSphere Global cannot guarantee absolute security and users acknowledge that they provide information at their own risk.

Subject to applicable law, users may have the right to request access to their personal information, seek correction or updating of inaccurate information, request deletion of personal information, withdraw consent previously provided, object to certain processing activities, or request restrictions on the use of personal information. Users wishing to exercise any applicable rights may contact us using the contact information provided in this Privacy Policy. We will make reasonable efforts to respond to such requests in accordance with applicable legal requirements.

Users are responsible for ensuring that information provided to TradeSphere Global is accurate, complete, and up to date. Users are also responsible for maintaining the confidentiality of account credentials and restricting access to their accounts. Any unauthorized use of an account should be reported immediately. TradeSphere Global shall not be responsible for losses resulting from a user's failure to safeguard account credentials or maintain account security.

The Platform may contain links to third-party websites, applications, services, advertisements, or content that are not owned or controlled by TradeSphere Global. This Privacy Policy applies solely to information collected by TradeSphere Global. We are not responsible for the privacy practices, security practices, content, or policies of third-party websites or services. Users are encouraged to review the privacy policies and terms of any third-party platform before interacting with them.

The Platform may from time to time provide reports, market intelligence, recommendations, summaries, analytics, business insights, images, descriptions, classifications, or other content generated wholly or partially through artificial intelligence technologies or automated systems. Such content is provided solely for informational and convenience purposes. While reasonable efforts may be made to improve the quality and reliability of such outputs, artificial intelligence systems may generate inaccurate, incomplete, outdated, misleading, or non-unique content. Users should independently verify all information before relying on it for legal, financial, business, regulatory, commercial, investment, compliance, or operational decisions. TradeSphere Global shall not be responsible for decisions taken on the basis of AI-generated content or for any direct or indirect consequences arising from the use of such content.

All content, software, text, designs, graphics, logos, databases, trademarks, trade names, visual interfaces, reports, articles, compilations, business intelligence materials, and other materials available through the Platform are owned by or licensed to TradeSphere Global and are protected under applicable intellectual property laws. Except as expressly permitted by law or with prior written authorization from TradeSphere Global, no material available through the Platform may be copied, reproduced, modified, distributed, displayed, transmitted, published, sold, licensed, or otherwise exploited for commercial purposes. Unauthorized use of any content available on the Platform may result in legal action and other remedies available under applicable law.

The Platform is intended for business and professional use and is not designed for individuals under the age of eighteen (18) years. TradeSphere Global does not knowingly collect personal information from minors. If we become aware that personal information relating to a minor has been collected without appropriate authorization, we may take steps to remove such information from our records.

TradeSphere Global is committed to addressing privacy concerns promptly and fairly. Any questions, requests, complaints, concerns relating to privacy, information handling practices, correction of information, deletion requests, withdrawal of consent, or data protection matters may be submitted to:

TradeSphere Global reserves the right to modify, amend, update, or replace this Privacy Policy at any time. Any changes will become effective upon publication on the Platform unless otherwise stated. Users are encouraged to review this Privacy Policy periodically to stay informed about how information is collected, used, and protected. Continued use of the Platform following the publication of updates constitutes acceptance of the revised Privacy Policy.

The Platform and all information, content, materials, business opportunities, reports, analytics, recommendations, trade intelligence, communications, and services made available through it are provided on an "as is" and "as available" basis. TradeSphere Global does not make any representation or warranty, whether express or implied, regarding the accuracy, reliability, completeness, availability, suitability, or fitness of any information or service for a particular purpose. Users are solely responsible for evaluating information obtained through the Platform and determining its suitability for their specific needs. To the fullest extent permitted by law, TradeSphere Global shall not be liable for any direct, indirect, incidental, consequential, special, business, commercial, reputational, or economic losses arising from or relating to the use of, inability to use, or reliance upon the Platform or any information made available through it.

For any privacy-related query, complaint, notice, request, or communication, you may contact us at: